With receipt, returns/exchanges allowed within 30 days of purchase. Product must be in new condition with shoe box and/or apparel tags attached. Refunds will be issued based on original form of payment or merchandise credit. No refunds, exchanges or merchandise credit on special release product.
How can we help you?
- What is UBIQ's Return / Exchange Policy?
- How do I send my return / exchange for my UBIQ online order?
- Can I get a return shipping label?
- Do I need to pay postage for my UBIQ return?
- When will I get my refund for my return?
- When will I get my exchange?
- Can I return my online purchase to one of the UBIQ retail stores?
- Can I buy something in the store and return it online?
- I'm a customer from another state / country who made a purchase at your UBIQ store. Can I make a return for a refund?